We’re honored that you’ve chosen to work with us. It’s our utmost priority to ensure you have an excellent experience with us from day one, so we’ve compiled this website with resources to provide a framework and clear path for success in our collaboration.
welcome to gallant
frequently asked questions
What is working with Gallant like?
Setting Expectations: The last thing we want to do is overpromise and underdeliver. We do our best at setting up status meetings, follow-up documentation, and so on. We’re also human. If there is something that’s on your mind, was said and not done, please bring it to our attention.
Speaking Up: We always raise our hand three times. We believe that it never hurts to ask. We would like to extend that same invite to you. As we work in different industries, please speak up if we are off track, if there is an abbreviation that you’re not familiar with, or have a general question.
Deadline Driven: We all experience fires. Because our team does try to do our best to accommodate our clients, we ask that you’re realistic with your expectations of us. Things cannot happen overnight or “yesterday” without an impact on our team. When setting deadlines, please set realistic expectations. We do offer rush fees, but do not work in a rush mode 24/7/365.
Time Consideration: We are very generous with our time. Being a hybrid, we will make ourselves available via email, text, call, Batman signal, and so on. We also need time to unplug. Please limit work communications to true emergencies after 7pm.
Open Feedback: We try to learn every day. Every project, every experience, every new relationship is an opportunity to learn. We would like to schedule check-ins once in a while to lookback at the work done and any feedback you may have for us. We welcome all constructive feedback – that helps us improve and be a better partner for you guys.
Authorization Forms
Gallant accepts two forms of payment. The corresponding authorization forms can be found below.
How can I contact Gallant?
You can stop by our office at: 2001 Kirby Dr # 1007, Houston, TX 77019
Find us on social media: @gallantculture
Or email us at: hello@gallantculture.com
discovery checklist
As a part of our Research & Discovery stage, we are requesting any documents that will assist us in gleaning a clear picture of your organization and branding needs, including history, culture, the value delivered to customers and the industry at large. Please provide all that apply. If you prefer another file transfer method, other than the Dropbox we’ve provided, please just let us know.
We view this material as highly confidential and will treat it with the utmost discretion.
Mission, Vision, Values
Value Delivery-Process, Case studies, Testimonials
Brand ID assets: logos, ID guidelines, etc.
Image library
List/description of product offerings
List/description of strategic alliances and subsidiaries
List/description of distinct business units
List/description and supporting documents of strategic initiatives that shape internal or external experience or value delivery
Video files for internal and external marketing
Company timeline with innovation milestones
Product materials: data sheets, product charts, etc.
Customer-facing documents: presentations, brochures, etc.
Promotional materials
Email campaigns and templates
Research materials: published articles, white papers, etc.
Press releases
Tradeshow (or events) schedule
Planning materials: annual corporate communications calendar
